We offer a wide range of gift baskets for all occasions, including gourmet food, wine and alcohol baskets, spa and pamper baskets, vegan and gluten-free options, seasonal baskets like Christmas and birthday hampers, plus customisable gift collections.

We deliver Australia-wide, with most metro areas receiving next-day delivery and some rural areas within a couple of days. Same-day delivery options are available for packages headed to the Melbourne Metro, if the order is placed before 12PM AEST.

Delivery typically takes 1–2 business days on standard delivery. Express and same-day options (Melbourne Metro Only) are available at $19.95 and 24.95 respectively. Rural areas can take a bit longer depending on courier schedules.

Yes, you can select a preferred delivery date when ordering, though exact delivery on that date can’t be guaranteed due to courier factors.

If you entered the wrong address, contact customer service immediately. Changes before dispatch may be possible, but redirection after dispatch may incur fees and delay delivery.

Yes! You can customise your gift basket by selecting preferred items or creating a unique basket to suit the recipient’s tastes.

Yes. We cater to corporate and bulk orders, offering branded options and special discounts for larger quantities. Contact us to discuss your requirements. There is no minimum order size for corporate gifts.

Returns and replacements depend on the situation, and are handled on a case-by-case basis. If there’s an issue with your order, contact customer service quickly so we can assess and help resolve it. (Specific refund details vary.)

You can reach customer support by email or phone through the contact details on our site, or via live chat during business hours (9AM-5PM AEST on Business Days) for help with questions or changes.