Privacy & Policy

Gift Basket Australia is committed to protecting your privacy and handles your personal information with the utmost confidentiality. Parts of this website can be viewed without submitting personal details; however, some sections require you to provide identifiable and/or sensitive information, such as when placing online orders, subscribing to our newsletter, or contacting us with enquiries. Your information is stored securely, and Gift Basket Australia may use it to ensure we deliver the best possible service to you.

During your visit, we may collect the following details:

  • Your name
  • Your contact information
  • Your email address
  • Demographic information such as postcode, preferences, and interests
  • Other information relevant to customer surveys, order fulfilment, and/or future promotions

We collect this information to better understand your needs and enhance our service, specifically to:

  • Improve our business, products, and services in the future
  • Occasionally send emails about new products, special offers, or other updates we believe may be useful or of interest, using the email address you have provided

Security

We do not sell or trade personal or customer information and will only disclose your details to third parties where necessary to provide services or where required by law. We are committed to keeping your information secure. To prevent unauthorised access or disclosure, we have put in place appropriate physical, electronic and managerial safeguards to protect the data collected when you visit our website.

Cookies

When you visit our website, Gift Basket Australia and/or third parties may place cookies on your browser to collect non-personally identifiable information including browsing behaviour, pages viewed, time spent on pages and the referring website. This data may be used to analyse website activity and enhance future user experience.

By using this site and agreeing to this policy, you consent to cookies being placed on your browser. Cookie settings can be managed through your individual browser controls.

SMS

Our website uses cookies to track items in your shopping cart, including when your cart is abandoned. This information may be used to determine when to send SMS cart-reminder messages. This excludes text message originator opt-in data and consent, which will not be shared with any third parties.

Links to Other Websites

Our site may include links to external websites. Once you exit our site, we do not have control over how your data or cookies are managed on those websites. We are not responsible for the protection of any information you provide while visiting external sites linked from our page, as they are not governed by this privacy policy.

You may request details of the personal information we hold about you under the Data Protection Act 1998, for which a small fee may apply. To obtain a copy of your information, please contact us in writing.

If you believe any information we hold about you is incorrect or incomplete, please email support@giftbasketaustralia.com.au as soon as possible, and we will promptly update any inaccuracies.

Social Media and Website Interaction

The website may include spaces where Gift Basket Australia welcomes contributions from customers. We are not obliged to moderate user-submitted material on our website or social media platforms, including content that may contain spelling or grammatical errors or material that could be considered irrelevant or offensive. Gift Basket Australia reserves the right to remove content for any reason and may restrict, suspend, or terminate access to our website or social media channels if we believe they are being misused or breached.

By participating, you consent to acts or omissions relating to any person’s moral rights in their material and, to the extent permitted by law, waive those rights.

We ask all participants to engage respectfully. Bullying, harassment or inappropriate behaviour will not be tolerated on our platforms.

If you have any questions regarding our privacy policy, terms, conditions, or shipping information, please contact us at support@giftbasketaustralia.com.au or call 1300 733 968.

Thank you for visiting Gift Basket Australia.